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Fact sheet

H-Link at a glance

H-Link is a connected health platform: software for hospitals, clinics, laboratories, pharmacies and imaging, the network that links them, and an app for their patients. This page lists what each product does today.

In numbers

  • 9products in four layers
  • 6facility types at onboarding
  • 32modules, switched on per facility
  • 38staff roles, with role-based workspaces

The suite

Four layers

  1. Run your facility

  2. Connect facilities

  3. Assist

  4. Patients

Product by product

What each product does today

Hospital & clinic

  • Registration with Ghana Card and NHIS numbers, appointments and queues
  • Signed clinical notes, vitals with NEWS2 scores, prescribing stopped by recorded allergies
  • Admission, discharge, ward medication with server-checked barcodes
  • Maternity (Safe Mother & Baby), theatre, telemedicine

Laboratory

  • Specimen barcodes, eight bench worklists, reference ranges by age, sex and pregnancy
  • Westgard QC that blocks release; competency-gated sign-off once staff competencies are recorded
  • Unacknowledged critical results escalate to the supervisor, then the director
  • Blood bank: ABO-incompatible blood cannot be issued
  • Client portal for referring clinics; Research LIMS for research labs

Pharmacy

  • Pharmacist verifies, a different person hands over
  • Allergy, interaction, batch and price checks on every hand-over
  • Batches, first-expiry-first-out, recalls that find the patients
  • Demand forecasts with stock-out dates; retail till

Imaging

  • Worklist, including orders from outside clinics
  • DICOMweb storage and a browser viewer
  • Signed reports with addenda; critical findings with read-back

Revenue & NHIS

  • Charges raised from orders, results and dispensing
  • A drawer per counter; second-person refunds and voids
  • NHIS e-claims checked against NHIA’s rejection rules before upload
  • NHIA feedback and payment files read back; underpaid claims listed

Connect network

  • Lab, pharmacy and imaging orders between separate businesses
  • Results back into the patient record for clinics on H-Link, or the Connect inbox
  • Pharmacy stock shown as in, low or out; “who has it?” before sending
  • Facilities on other software join over HL7 v2 or FHIR

Interoperability Hub

  • FHIR R4 API and bulk export
  • HL7 v2 in, and admissions and results out
  • International Patient Summary; C-CDA import
  • Migration from your old system, with patient matching

Clinical intelligence

  • Differential and red-flag support, ICD-10 suggestions
  • Smart Doc: dictation into notes, and summaries for review
  • Knowledge answers with numbered citations
  • NHIS claims checked against the note; the clinician decides

My Health

  • Results shown once released to the patient, by a clinician or after a delay the facility sets
  • Appointment requests, refills, messages, video visits
  • Follow a lab or pharmacy order with the code on the slip

Standards

Open by design

  • FHIR R4
  • HL7 v2
  • IPS
  • C-CDA
  • DICOMweb
  • ASTM
  • ICD-10
  • NHIA e-claims

Your records can be exported in FHIR R4, and imaging studies stay standard DICOM. Hosting, encryption and access controls are set out on the security page.

Built for Ghana

Local from the start

  • NHIS e-claims in the NHIA format, with G-DRG and the Medicines List
  • Ghana Card and NHIS numbers at registration
  • The Ghana EPI immunisation schedule
  • Monthly DHIMS2 OPD return prepared from the visits, for upload
  • Duty rosters with a Ghana Labour Act preset
  • Temperatures in °C, prices in cedis

See H-Link on your own workflows

Tell us how your facility runs today. We will show you the platform on the departments you care about, and scope a pilot with the numbers agreed up front.

Request a demo Join the Ghana Pilot