H-Link Connect

Keep your system. Send your orders electronically.

Not ready to switch hospital systems? You do not have to. Connect runs in a browser beside the one you use today: labs and pharmacies on Connect receive your orders typed and checked, and send results back the same way.

Your clinic Keeps its system
Connect Checked before sending
Laboratory Its own test list
Pharmacy Stock, if shared
Imaging Reports back
Patient follows it Status only, if the clinic allows
A clinic keeps its own system and sends orders through Connect, checked before sending, to a laboratory, a pharmacy and an imaging centre. A pharmacy that switches stock sharing on shows whether a drug is in stock, low or out. Results come back to the clinic the same way. If the clinic switches tracking on, the patient can follow the order's status, never its results.

The problem

What it is built to fix

Requests on paper and WhatsApp

Handwritten lab requests and photographed prescriptions that the lab or pharmacy has to read, retype and chase.

Phone tag for results

Staff calling the lab to ask whether a result is ready, and results arriving on paper days later.

Switching is a big decision

Replacing a hospital system takes time, money and training. Better ordering should not have to wait for it.

Capabilities

What Connect network does

Orders, sent electronically

Clinics and hospitals send lab, pharmacy and imaging orders to the facilities they work with.

What is included in Orders, sent electronically: 5 items
  • Works in a browser: nothing to install
  • Use it alongside your current system
  • Lab orders are matched to the lab’s own test list
  • Urgent (STAT) orders are marked as urgent
  • Labs and pharmacies on other systems can receive orders over HL7 v2

Checked before they are sent

Common mistakes are caught while the order is still on the screen.

What is included in Checked before they are sent: 2 items
  • Lab checks: fasting requirements and duplicate tests
  • Pharmacy orders screened for drug interactions

An inbox for the lab and the pharmacy

Receiving facilities work from one list of incoming orders instead of a pile of paper.

What is included in An inbox for the lab and the pharmacy: 3 items
  • A sound for a new order and for an urgent order
  • Labs and pharmacies publish their own test and price lists
  • Printable result and dispensing documents

Know who has the medicine

Before a prescription is sent, not after the patient has walked there.

What is included in Know who has the medicine: 3 items
  • Pharmacies can share stock as in, low or out, only if they switch sharing on
  • The stock check never shows quantities or prices
  • “Who has it?”: see which connected pharmacy has the whole prescription

Results come back the same way

Results and dispensing updates return to the facility that ordered them.

What is included in Results come back the same way: 5 items
  • A sound when a critical result is released
  • Facilities on H-Link get results and imaging reports in the patient record, with a notice to the doctor
  • Images shared through a time-limited, logged link
  • Patients can follow their order in My Health with the code on the slip, if the clinic switches it on
  • Every export, search and printed copy of an order by another facility is recorded

Workflow

How an order travels

  1. Write

    The order is typed in the browser, beside your own system.

  2. Check

    Fasting needs and duplicate tests are flagged before it is sent.

  3. Receive

    It lands in the inbox of the lab, pharmacy or imaging centre, with a sound.

  4. Return

    The result or report comes back to the facility that ordered it.

Frequently asked questions

Do we have to stop using our current hospital system?

No. Connect runs in a browser next to the system you already use. You can start with Connect and decide about the full platform later.

Who can we send orders to?

Laboratories, pharmacies and imaging departments on the network that accept orders from your facility.

Can a pharmacy see our patients through the stock check?

No. The stock check asks only whether a drug is in stock, low or out. It carries no patient details.

What happens to results if we later move to H-Link?

On the full H-Link platform, results from Connect go straight into the patient’s record instead of staying in the Connect inbox.

How much does it cost?

It depends on whether you send orders or receive them. Talk to us and we will explain the options for your facility.

See H-Link on your own workflows

Tell us how your facility runs today. We will show you the platform on the departments you care about, and scope a pilot with the numbers agreed up front.